Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.
by admin | Jun 1, 2023 | Apparel /Fashion, Customer Loyalty, Customer Service, Debate, E-Commerce, Retail Strategy, Returns
New research suggests that retailers should think twice before charging customers for returning online purchases. Eighty-seven percent of shoppers in a survey of 9,286 adults in the U.S. by PowerReviews said they “would be at least a little likely to stop...
by admin | May 31, 2023 | Competitions, Debate, News, Surf
An open letter penned by the WSL’s CEO, Erik Logan, addresses claims of unfair judging and threats of violence after the controversial 2023 Surf Ranch Pro. Following the World Surf League’s sixth stop on the 2023 Championship Tour, the Surf Ranch Pro, there has been...
by admin | May 27, 2023 | Brick & Mortar, News, Retail Crime, Safety and preparedness
It’s gotten to the point that reports about mass shootings are almost a weekly occurrence on the nightly newscasts. Seemingly, no public or even semi-public venue is off-limits nowadays when it comes to this uniquely American form of mass violence. In fact, according...
by admin | May 26, 2023 | Inventory Management, Resources, Retail Strategy
Bare shelves are still a recent memory, but many are learning to live on leaner inventories after overstocking in 2022. Nothing for retail inventory planners has been easy over the past three years. After the shortages of 2020 and 2021, the industry spent the past...
by admin | May 25, 2023 | Brick & Mortar, Customer Experience, News, Retail Economy, Retail Strategy
After opening its first three DICK’S House of Sport stores in Rochester, New York; Knoxville, Tennessee; and Minnetonka, Minnesota, DICK’S Sporting Goods plans to add more than 12 new locations in the next two years. DICK’S House...
by admin | May 21, 2023 | Community, Legends, News, Outdoor, Skateboard, Social Media
VIRGINIA BEACH, Va. — The Jackalope Festival is still a couple of weeks away, but one skateboarder is already here for it. He might be early, but his 3,000-mile cross-country journey was done entirely by board! Chad Caruso started his journey from California on March...
by admin | May 19, 2023 | Brick & Mortar, News, Retail Technologies
I have seen the near future and it is speeding toward us at warp speed. Case in point: When I worked at Faith Popcorn’s BrainReserve, we began by interviewing a radical cross-section of amazing thinkers from academia, business, and entertainment, you name it. We’d ask...
by admin | May 17, 2023 | Brick & Mortar, Community, Customer Loyalty, Event Planning, Holiday, Industry, News, Resources, Surf
Image courtesy of SIMA The SES article and the links below are shared with the express permission from SIMA. “If surfing is religion, then surf shops are the temples of stoke.” Shaun Tomson From the Jersey Shore to La Jolla, Cocoa Beach to Galveston, Nags Head to...
by admin | May 16, 2023 | Brick & Mortar, Customer Service, Educational Opportunity, HR, News, Resources, Retail Strategy, Sales Training
Honing your listening skills can significantly impact the success of your store.As a trained conductor, I’ve learned the importance of attentive listening, focusing on each individual part and questioning whether what I hear aligns with what’s written on...
by admin | May 14, 2023 | Community, Debate, Opinion, Resources, Retail Strategy, Social Commerce, Social Media
TikTok appears to be pumping the brakes on its U.S. livestreaming plans while retailers and platforms, including Amazon.com, Poshmark, Qurate, Shein and Walmart, are stepping on the gas. So is livestreaming ready to roll in America or not? A Wall Street...
