Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.
by admin | Jun 23, 2022 | Debate, Mental Health
Andy Dunn selfie from June, 2018 – Source: Twitter/@dunn In his book, “Burn Rate: Launching a Startup and Losing My Mind,” Bonobos co-founder and former CEO Andy Dunn opens up about his bipolar disorder diagnosis, exploring the inherent challenges as well as how it...
by admin | Jun 22, 2022 | Brick & Mortar, Customer Loyalty, Customer Service, Retail Strategy
The COVID-19 pandemic plus the war in Ukraine created a perfect storm for inflation, and now the prices of goods and services are dominating the minds of consumers everywhere. Annual inflation rose by 8.3 percent in April, close to a 40-year...
by admin | Jun 21, 2022 | Brick & Mortar, Industry, News, Retail History, Retail Strategy, Snowboard
BC Surf & Sport in Lone Tree, Colorado – Photo by SES Company Owner {and BRA Board Member} Bruce Cromartie answered some questions for us about how the snow season turned out, including what brands sold well. We also asked him about current sales trends and...
by admin | Jun 18, 2022 | Brick & Mortar, Industry, Retail History, Skateboard
For as long as I have been skateboarding, there have been so many debates over which trucks turn the fastest, which trucks grind the best, and which trucks last the longest. Each brand has their own specialty, and there’s no telling which trucks are truly “the best,”...
by admin | Jun 17, 2022 | Brick & Mortar, Retail History, Retail Strategy, Retail Technologies
A Best Buy store, a retailer of consumer electronics, operating in the U.S., Canada and Mexico.GETTY During the early part of the pandemic, it became popular to say that we had experienced 10 years of e-commerce growth in only 10 weeks. While that was rather...
by admin | Jun 16, 2022 | Debate, News, Surf
Yes, you can see yourself surf. But do you want to see yourself surf? Photo: Screenshot//Surf Cam Rewind Why do we surf? Is it to escape reality and enjoy a connection with nature? Is it to challenge your personal limits, try new tricks, and progress as a surfer?...
by admin | Jun 14, 2022 | m-commerce, Resources, Retail Strategy, Social Commerce, Social Media
Credit: about.fb.com Everyone knows Instagram as a social medium, but only a few realize it’s now becoming a conversational medium as well. Recently launched features now enable brands to conduct business with customers through private conversations. Businesses...
by admin | Jun 12, 2022 | Industry, Outdoor, Predictions, Snowboard, Tourism
Seattle’s main airport is surrounded by communities and has grown like a weed right along with the Seattle metropolitan area. It has no practical way to expand. Through recent technology and some clever evolution of facilities the airport authority is...
by admin | Jun 11, 2022 | Brick & Mortar, Resources, Retail Strategy
When I lived in Los Angeles, I did business makeovers for the Los Angeles Times. Now that I speak and travel more, I only do business makeovers as a paid consultant. Recently I was contacted by a spa and outdoor furniture retailer for help with a storewide...
by admin | Jun 10, 2022 | Data Driven Performance, Resources, Retail Strategy
Credit: Getty Images by Fang Xia Nuo The science of customer attraction these days goes beyond offering a helpful, useful and accurate product that fulfills a need; it’s also about ensuring the customer is satisfied throughout their journey with your brand. Being...
