by Board Retailers Association | Jan 19, 2023 | Brick & Mortar, Corona Virus, Industry, News, Predictions, Retail Economy
Brandon Bell via Getty Images During a press briefing during NRF’s Big Show, experts indicated that earlier cash reserves are dwindling, while consumer savviness remains on the rise. NEW YORK — Consumer behavior will remain difficult to map out in 2023, but the...
by Board Retailers Association | Sep 15, 2022 | Brick & Mortar, Corona Virus, HR, Retail Strategy, Safety and preparedness
Credit: Getty Images by SolStock We’ve all witnessed the pandemic’s devastating effects on retail shopping and the significant downturn in customer foot traffic in-store, but experts now point to a major shift in customer behavior. Recent figures, including the...
by Board Retailers Association | May 11, 2022 | Commercial Real Estate, Community, Corona Virus, Resources, Retail Strategy
Credit: iStock.com by dragana991 Online shopping might be easy, convenient and prolific, yet it hasn’t erased the need for flagship brick-and-mortar retail establishments. In fact, retail real estate is undergoing a phenomenal — and some might say surprising...
by Board Retailers Association | Feb 23, 2022 | Corona Virus, Resources, Retail Strategy
We’ve all seen videos of customers being abusive to airline personnel, in grocery stores, in banks, and … also, bad customer service examples are everywhere. Stories have been written about the abuse and there is an abundance of signs imploring people to not...
by Board Retailers Association | Jan 23, 2022 | Corona Virus, Resources, Retail Strategy, Retail Technologies, Trade Shows
Well, that was interesting. When CES 2022 came to a close, one day ahead of schedule; attendees were dismissed early as “an additional safety measure” for minimizing the risks of Covid-19. (Apparently the brain trust at the Consumer Technology...
by Board Retailers Association | Dec 6, 2021 | Corona Virus, Debate
andreswd via Getty Images The National Retail Federation won a stay against the government’s plan to have big companies immunize or test their employees. That squanders a chance to thwart the pandemic, experts say. As the omicron variant of COVID-19 made...
