Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“Why Workforce Education is Critical to Recession-Proofing Your Retail Business” by Chuck Rubin and Holly Shaskey-Platek via Total Retail

by admin | Nov 24, 2022 | Customer Service, Educational Opportunity, HR

Credit: Getty Images by Cecilie_Arcurs The Great Resignation. The rise of e-commerce. The supply chain squeeze. These are just the latest in a string of challenging issues facing the retail industry, with a possible recession looming on the horizon. Retailers have...

“Bad Customer Service Examples: 50 Things Retail Employees Shouldn’t Do” by Bob Phibbs via The Retail Doctor Blog

by admin | Nov 21, 2022 | Brick & Mortar, Customer Loyalty, Customer Service, Educational Opportunity, HR, Industry, Retail Strategy

Excellent customer service is dependent on your sales associates. Likewise, a bad customer service experience depends on your associates delivering poor customer service in your retail store. It doesn’t matter if you are one of those brick-and-mortar retailers...

“Modern Machines: A Brief History of the Mid-Length Surfboard” by Sam George via The Inertia

by admin | Oct 28, 2022 | Educational Opportunity, Industry, Product Reviews, Retail History, Surf

Mr. February, a mid-length, and the highline. Photo: Screenshot Editor’s Note: Welcome to our new series, “By Design” with Sam George that examines the genius, and sometimes the mystery, of surfing’s storied design history. Sam has been writing about...

“BRA LIG Solutions Member Health Insurance Coverage Overview Webinar is now available to view on-demand right here” by Doug Works via BRA YouTube Channel

by admin | Oct 24, 2022 | Associate Members, Educational Opportunity, Health Insurance Options, Resources, Safety and preparedness

This informative presentation delivered by Tim McNichols of BRA Supporting Vendor Partner LIG Solutions (on October 4, 2022) lasted less than 40 minutes and discussed the following: WHAT KIND OF COVERAGE IS INCLUDED IN THE BOARD RETAILERS ASSOCIATION HEALTH PROGRAM?...

“The unique abundance of skate culture, with the first Ambassador of Skateboarding” by Neftalie Williams and Sam Firman via AdventureUncovered.com

by admin | Oct 19, 2022 | Community, Educational Opportunity, Outdoor, Resources, Skateboard

WILLIAMS DOING A NOLLIE BACKSIDE TAILSLIDE SHOVE-IT, Image courtesy of Rachele Honcharik Neftalie Williams is a scholar, teacher, writer, founder, bridge builder and the first Ambassador of Skateboarding. But first and foremost, underpinning it all, he’s a...

“How Many Arrows Are in Your Quiver?” by Marc Weiss via The Management One Newsletter

by admin | Aug 21, 2022 | Educational Opportunity, News, Resources, Retail Strategy, Retail Technologies, Trade Shows

In business, this is a metaphor for what resources and strategies are available to you in order to achieve your goal. The quiver holds the arrows, you as the store owner are the archer and the target is your retail business goal. The relationships to this metaphor are...