Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“9 Proven Retail Strategies For Improving Sales” by Bob Phibbs via The Retail Doctor Blog

by admin | Mar 11, 2024 | Brick & Mortar, Customer Service, Educational Opportunity, HR, Resources, Retail Strategy, Sales Training

When you’re looking for a Retail Sales Strategy that works, it’s simple: you need to be brilliant on the basics.  I had been hired in my business consultant role by a man looking to open a new store. After assessing the location and...

“The 11 Most Frequent Forms of Retail Employee Fraud” by Arick Wierson via The Robin Report

by admin | Mar 7, 2024 | Apparel /Fashion, HR, Industry, News, Retail Crime, Retail Strategy, Retail Technologies

Let’s be honest – when it comes to retail fraud, the online world grabs all the attention – and probably justifiably so. In 2022, losses stemming from internet shopping scams and duplicity approached $400 million, according to statistics from the Better Business...

“4 Strategies to Find the Right Hire plus 40% off job postings for BRA Retail Members” by Doug Works (BRA Executive Director)

by admin | Mar 3, 2024 | Brick & Mortar, HR, Resources, Retail Strategy

Hiring in retail is tricky. As a result, the good people behind Outdoor Industry Jobs are often asked about best practices for getting good candidates, and they wanted me to share the following 4 possible strategies to help find and hire top talent: Brag.  A...

“3 Ways AI Can Benefit Retailers in 2024” by Yan Zhang via Total Retail

by admin | Jan 3, 2024 | Artificial Intelligence / CHAT GPT, Brick & Mortar, HR, News, Retail Strategy, Retail Technologies

Credit: Getty Images by Marko Geber The National Retail Federation forecasted 2023 holiday sales to grow between 3 percent and 4 percent. And while sales growth has slowed due to the pandemic, economic uncertainty, and other factors, retailers must still compete...

“The Magic Of Retail Is Not Found On A To-Do List” by Bob Phibbs via The Retail Doctor Blog

by admin | Oct 29, 2023 | Customer Experience, Customer Service, HR, Resources, Retail Strategy, Sales Training

Retail stores face a challenge from within. Younger sales associates often team up on tasks that could be done individually. This teamwork has benefits, but it can distract from engaging customers. When staff focus too much on tasks, they might miss selling chances,...

“REI cuts 275 employees in store operations overhaul” by Cara Salpini via Retail Dive

by admin | Oct 18, 2023 | Brick & Mortar, HR, Industry, News, Outdoor, Retail Economy

A brick REI storefront. The outdoor retailer said its operating model is more than a decade old and no longer supports its employees. Daphne Howland/Retail Dive Dive Brief: REI is laying off about 275 people in “lead” roles in stores as it shifts its store...