“Why E-Commerce Needs Brick-and-Mortar Retail” by Lukas Martinelli via Total Retail

“Why E-Commerce Needs Brick-and-Mortar Retail” by Lukas Martinelli via Total Retail

As e-commerce has exploded in popularity, the question of how brick-and-mortar retailers would fare in the future has been widely debated. The notion of a “retail apocalypse” reached a crescendo during the pandemic as year-over-year e-commerce grew two to five...
“Why Retailers Should Focus on Online Reviews to Improve Credibility and Drive More Sales” by Heidi Sullivan via Total Retail

“Why Retailers Should Focus on Online Reviews to Improve Credibility and Drive More Sales” by Heidi Sullivan via Total Retail

Credit: Getty Images by Kiyoshi Hijiki It’s not a novel concept anymore, but in an age of instant gratification when consumers have all the information they need right at their fingertips — and at a moment’s notice — many retail businesses are finding that sometimes...