Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.
by admin | Jan 1, 2024 | Brick & Mortar, Customer Experience, Customer Loyalty, Merchandising, News, Resources, Retail Strategy, Retail Technologies, Returns, Sales Training
The start of a New Year is a good time to assess where you’ve been and where you want to go. Otherwise, it can be just the same problems on a different day.Most of us are good at seeing what we didn’t accomplish. Many throw up their hands and say, “Good...
by admin | Dec 16, 2023 | Brick & Mortar, Community, Customer Service, Holiday, Merchandising, Opinion, Retail Strategy
As a retailer, I loved the day before Christmas Eve. All the planners had purchased, and the after-Christmas sales had begun. The guys were now considering going shopping… Historically, on Christmas Eve, the crowds gradually thin out, and you begin to notice...
by admin | Aug 17, 2023 | Brick & Mortar, Community, Customer Experience, E-Commerce, m-commerce, Merchandising, News, Retail Strategy, Retail Technologies, Social Commerce, Social Media
After first gaining popularity in the mid-1980s when CPG markets saw an explosion of products, slotting fees continue to be a routine cost retailers charge brands. Essentially, a slotting fee is what brands and manufacturers pay to have their products placed in prime...
by admin | Jun 29, 2023 | Brick & Mortar, Consumer Behavior, Merchandising, News, Predictions, Retail Economy, Retail Strategy
Children run to catch a school bus. Inflation continues to eat into parents’ budgets, with many planning to spend more for the same amount of items. FatCamera via Getty Images Dive Brief: With ongoing inflation woes, parents plan to spend 15.7% more this...
by admin | Jun 16, 2023 | Customer Experience, E-Commerce, Merchandising, Retail Strategy, Retail Technologies
Credit: Getty Images by oatawa A retailer’s ability to create a seamless and relevant experience for their customers ultimately can be the difference between gaining loyalty or falling behind competitors. Today’s customers are looking for faster connections to the...
by admin | Apr 19, 2023 | Community, Corona Virus, Industry, Merchandising, News, Retail Economy, Retail History, Retail Strategy, Surf
A quarter of the way into the year and key industry account BC Surf & Sport’s business is chugging along. If the multi-store operator is any barometer of how the overall industry is trending, 2023 could perhaps mean a normalization – and a new chapter –...