by admin | Dec 9, 2025 | Community, Opinion, Surf Expo
Because it’s always worth the wait. Photo: Jarno Colijn//Unsplash f you added up the seconds that a good surfer actually spent riding the waves, it would amount to only the smallest fraction of an entire life.” -Ellis Avery, “The Surfer’s Secret to...
by admin | Nov 27, 2025 | Brick & Mortar, Customer Experience, Customer Service, E-Commerce, Opinion, Resources, Retail Strategy
Paths to purchase have changed significantly over the past decades, with customer journeys nearly unrecognizable compared to those of the early 2000s. With the internet at their fingertips, shoppers are more informed, connected to brands, and able to discover new...
by admin | Nov 15, 2025 | Apparel /Fashion, Brick & Mortar, News, Opinion, Outdoor, Private Label, Resources, Surf
Why retailers are turning to this solution as a smarter, more sustainable alternative to traditional sourcing models. In today’s retail climate, finding high-quality blank apparel that’s both reliable and affordable shouldn’t feel like a gamble. But for many...
by admin | Oct 20, 2025 | Opinion, Outdoor, Product Reviews, Skateboard, Snowboard, SUP, Surf
Sunscreen is a staple in any outdoor, resort, or beachside retail environment—but many retailers are just now waking up to a growing problem: the harmful ingredients hiding inside conventional SPF. For shop owners and buyers trying to align their inventory with...
by admin | Oct 11, 2025 | Brick & Mortar, Consumer Behavior, Credit Card Processing, Customer Experience, Opinion, Resources, Retail Strategy, Sales Training
Credit card customers spend more than cash customers … a lot more. Research shows card users spend 12 to 18 percent more per transaction than those paying with cash. The Federal Reserve found non-cash purchases average more than four...
by admin | Sep 4, 2025 | Industry, News, Opinion, Resources
Many years ago, I wrote a Market Watch column on branding. I opined that the importance of brands might be declining in the action sports world as products became reliable and similar. My friend and, at that time, editor Sean O’Brien at Transworld thought...