by admin | Oct 22, 2022 | Customer Loyalty, Customer Service, Industry, Outdoor, Retail Strategy
Photo: Nikola Stojadinovic/Getty If you’ve ever worked in outdoor retail, you are probably all too familiar with a particular customer. They come in, use up your time and expertise to gain product knowledge and find the proper fit, subtly (or not so subtly) take a...
by admin | Oct 19, 2022 | Community, Educational Opportunity, Outdoor, Resources, Skateboard
WILLIAMS DOING A NOLLIE BACKSIDE TAILSLIDE SHOVE-IT, Image courtesy of Rachele Honcharik Neftalie Williams is a scholar, teacher, writer, founder, bridge builder and the first Ambassador of Skateboarding. But first and foremost, underpinning it all, he’s a...
by admin | Oct 4, 2022 | Brick & Mortar, Holiday, HR, News, Outdoor, Retail Strategy
On Oct. 4, 2022, REI announced a commitment to shutting its stores every year on Black Friday in favor of time spent outside. Courtesy of REI Dive Brief: After seven years of closing its doors on Black Friday, REI is making the tradition permanent, the...
by admin | Sep 29, 2022 | Community, Industry, News, Outdoor, Sustainability
I’m offering yet another report on Patagonia that I’m tossing into the ring, now full of one adulatory article or broadcast interview after another. However hesitant I was to follow lemming-like this cascade of applause for Patagonia’s founder Yvon Chouinard, I...
by admin | Sep 11, 2022 | Community, Industry, News, Outdoor, Snowboard, Sustainability
ALBUQUERQUE, N.M. — Sandia Peak Ski Area officials recently announced they will be closed this winter, for the second year in a row. The lack of snow on the mountain for the past five years has created a snowball effect. For the first time in at least the past...
by admin | Aug 30, 2022 | Holiday, Industry, News, Outdoor, Snowboard
Snowboarders ride the lifts at Brighton, UT, an Epic Pass resort. Photo: Jackson Blackhurst. Are the days of overcrowded Vail-owned ski resorts a thing of the past? Will the infamous “Epic Lift Lines” Instagram account have to be discontinued due to a lack...