by Board Retailers Association | Dec 10, 2019 | Industry, News, Point of Sale, Private Label, Resources, Skateboard, Snowboard, SUP, Surf, Trade Shows, Vision, Wake Surf, Wakeboard, Women's Market
Such an outstanding event. Massive thanks to the Distinguished Panel and Supporting Event Partners including Surfing Heritage and Culture Center, Locally, Solite Boots, Action Watch, Exchange Collective and Sambazon as well as all of the Retailers, Brands and Vendors that attended this outstanding Regional Retailer Roundtable Event. Check out the Highlight Reel by clicking below. Filmed and Edited by Noah Schuler. The next BRA Regional Roundtable will happen at Surf Expo in the Learning Lounge on January 9, 2020 at 4 pm. For additional details on this and other upcoming BRA events, click:...
by Board Retailers Association | Nov 25, 2019 | Industry, News, Private Label, Resources, Skateboard, Snowboard, SUP, Surf, Trade Shows, Wakeboard, Women's Market
The Board Retailers Association (BRA), a non-profit organization representing independently owned surf, skate, snow, sup and wake retailers, announces the release of the Recap video that showcases the recent BRA Regional Retailer Roundtable Event which was held earlier this month at the Surfing Heritage and Culture Center (www.shacc.org) in San Clemente. Noah Schuler of Schuler Films captured, edited and produced this remarkable recap video: BRA would like to sincerely thank Glenn Brumage and the epic staff at Surfing Heritage and Culture Center for hosting the event as well as each of the Supporting Event Partners including Solite Boots, Exchange Collective, Locally, Action Watch and Sambazon. Board sport specialty retailers from throughout Southern California and beyond as well as board sport related manufacturers and trade organizations participated in this open forum solutions-oriented discussion about the issues and opportunities facing our industry today and in the future. This event marked the first of many BRA Regional Retailer Roundtables, which will serve as a template for more of these discussions throughout the country (in addition to trade shows) on how the manufacturers and retailers can work together to continue to support the board sports that we are all passionate about. Southern California is the epicenter of board sport culture and Surfing Heritage and Culture Center served as the ideal location for this initial event. BRA Chairman, George Leichtweis of Modern Skate & Surf, moderated a panel of key manufacturers reps and BRA retailers / Board members. The distinguished group of panelists included Coco Tihanyi (Surf Diva and BRA), Sean Smith (SIMA), Teddy Schiavoni (Locally and former Chairman of National Ski and Snowboard Retailers Association),...
by Board Retailers Association | Nov 20, 2019 | Associate Members, Private Label, Resources
Some ways to boost holiday sales (AND MARGINS)! Importance of specialty store “experience”—think Apple, Nike, Starbucks! –this is your time to shine—share passion & stoke, offer product insight –give incredible customer service—i.e. free local delivery, board storage, gift wrapping –do whatever is necessary to keep your customers loyal and coming back to YOUR store –offer gift ideas/gift list to every customer as they walk in the door –have some popular items gift-wrapped near the cash register –offer holiday payment plans on big-ticket items — have a holiday raffle for a slow-selling surfboard or snowboard your cost $500.00 = sell 100 tickets at $5 great way to build customer database Train employees on the subtle art of “up-selling”—do a quick training demonstration –find out as much about the purchaser AND receiver of gift as possible –merchandise the store so that “like” items are in the same area –don’t assume that purchaser knows about surfing or boarding –suggest related items once you know key purchase—i.e. leash with new board –ask each customer “have you seen the new ….?” and point it out in the store Put your high quality, high margin shop-logo products to good use –use for gift-with-purchase or purchase-with-purchase specials i.e. spend $100.00—get free shop sweatshirt or rashguard i.e. spend $75.00—get shop t-shirt or hat for $5.00 –give a “free” item to loyal customers–be sure to track in terms of sales or marketing costs –put shop stickers in every bag/give away with every purchase –put a shop sticker on every new & used surfboard, snowboard, etc. Maximize use of gift cards/gift certificate–20+% of all gift...
