by admin | Mar 16, 2022 | E-Commerce, Internet, Resources, Retail Strategy, Retail Technologies
Credit: Getty Images by the_burtons Retailers and e-commerce players struggled with everything 2021 had to offer, from supply chain issues, delayed inventory, empty shelves, and a scarcity of talent. Based on close work alongside e-commerce and retailers and market...
by admin | Mar 10, 2022 | HR, Resources, Retail Strategy
COVID-19 continued to make its presence known across industries in 2021. While businesses successfully adapted their work environments, many struggled to keep employees engaged, or even retain them, as well as find new employees to hire. Eighty-five percent of...
by admin | Mar 5, 2022 | Resources, Retail History, Retail Strategy
The rain that started Thursday evening continues to pour on this Saturday morning with no sign of letting up. Understandably, many customers have chosen to stay home. The two retailers, Al and Bill, have made their inventory purchases, media buys, and have extrasales...
by admin | Mar 1, 2022 | Community, Resources, Retail Strategy
When you use storytelling in retail, it helps shoppers quickly become engaged. In retail sales, that is especially important because people are loyal to people, not products. And during tough times, they often want to escape the news. The purpose of storytelling...
by admin | Feb 25, 2022 | Private Label, Resources, Retail Strategy
On a recent sales trip, I was reminded how powerful a logoed sticker can be. At the end of the meal, the server brought the check along with two of the restaurant’s stickers, a survey card and an invitation to join their mailing list. For the rest of the...
by admin | Feb 23, 2022 | Corona Virus, Resources, Retail Strategy
We’ve all seen videos of customers being abusive to airline personnel, in grocery stores, in banks, and … also, bad customer service examples are everywhere. Stories have been written about the abuse and there is an abundance of signs imploring people to not...
