by admin | Nov 26, 2021 | Holiday, Industry, Resources, Retail Strategy
People around the world plan to spend more on holiday gifts this year, and more of that spending is targeted at gift cards according to the 2021 Global Holiday Shopping Forecast released by global branded payments provider Blackhawk Network. The report...
by admin | Nov 20, 2021 | HR, Resources, Retail Strategy
Almost every retailer looks at employee scheduling as their most expensive operating cost. I see employees as an asset, not a liability, but that’s another post… Stores that were designed to run on six employees are now limping along on two…or even one....
by admin | Nov 17, 2021 | Resources, Retail Strategy
Credit: Getty Images by Maskot Regardless of retail’s latest headwind, brick-and-mortar organizations continue to embrace their enduring mission: get consumers into retail locations and convince them to part with their money. The emphasis on e-commerce over the past...
by admin | Nov 14, 2021 | Associate Members, Point of Sale, Resources, Retail Strategy
A Key Performance Indicator (KPI) is a measurement of business performance and health. The best KPIs help you make decisions and take action towards achieving your goals. At a minimum, we recommend you review these Top 5 KPIs for Actionable Retail Decisions weekly,...
by admin | Nov 12, 2021 | HR, Resources, Retail Strategy
Much is being written about people quitting and the Great Resignation. People quit all the time and oftentimes find the grass isn’t always greener. But the jobs problem in retail isn’t what others are telling you. I was in Manhattan last week shopping and...
by admin | Nov 8, 2021 | Resources, Retail Strategy
Lately, though, this “dot the i’s and cross the t’s” mindset has gone by the wayside more frequently than is ideal. We know that the most enjoyable and exciting shopping experiences happen when it’s clear that associates care not just about the retail and...