“MY DOORS ARE CLOSED…..NOW WHAT??” by BRA Supporting Vendor Partner Dave Seehafer of Global Wave Ventures

“MY DOORS ARE CLOSED…..NOW WHAT??” by BRA Supporting Vendor Partner Dave Seehafer of Global Wave Ventures

(aka how to stay stoked during these crazy times!)In the past couple of weeks, I’ve had numerous conversations with specialty retailers across the nation to brainstorm ways to keep revenue flowing, customers happy, employees paid and much more. Here are a few ideas that may help you during these unprecedented challenges: –COMMUNICATE WITH YOUR CUSTOMERS—keep them coming to you!Send messages to keep them stoked and positive via email, Instagram, Facebook, Twitter, direct mailAnnounce the “special” services that you are offering i.e. free local board delivery, free t-shirt with any online purchase, etc. Create online videos of new products arriving in the store, review of latest surfboard or finsPartner with local gym, physical therapist, yoga studio on how to stay in shape for surfing/paddlingRaffle off a high-ticket (but slow moving) item—surfboard, paddleboard, paddle, wetsuit –DO A PHYSICAL INVENTORYCompare/update physical numbers to those on your POS systemIdentify products to go on sale –REVIEW/UPDATE POS/POP SYSTEMUpdate, correct any numbers, based on physical inventoryCreate a 1 page “hot sheet” which identifies top sellers, slow movers, low inventory levels –REVIEW ALL PENDING ORDERS NOT YET RECEIVEDRevamp 2nd quarter sales projections, and adjust open-to-buy accordinglyAdjust ship dates or cancel orders if necessary –RE-MERCHANDISE THE STOREGreat time for new paint, more lighting, revamped dressing rooms, expanded window displayMove racks around—move departments around—make it look new and fresh! –DEVELOP NEW ART/LOGOS FOR YOUR PRIVATE LABEL GOODSGood time to focus on high quality, high margin productsAdd a new category –DO SOME EMPLOYEE TRAININGCreate “what if” scenarios and have them act them out with each otheri.e. how to handle refunds, how to upsell without pressure, how to cross-merchandisekey questions...
“How U.S. Surf Shops Are Trying to Adapt During COVID-19 Pandemic” by James Burke via Surfer Mag

“How U.S. Surf Shops Are Trying to Adapt During COVID-19 Pandemic” by James Burke via Surfer Mag

IT’S FAR FROM BUSINESS AS USUAL AT OUR CULTURAL WATERING HOLES Many surf shops that have been around for decades, like Hansen’s Surfboards, have taken a big hit in sales this month due to the COVID-10 outbreak. Photo credit: Hansens It’s hard times all around as we all batten the hatches and hunker down for the storm caused by the novel Coronavirus. Small businesses, in particular, are feeling the devastating effects of the COVID-19 crisis we’re in. And surf shops — our culture’s brick-and-mortar watering holes — are no exception. Shop owners in the U.S. are bracing for the long haul, turning to their e-commerce sites and offering free shipping and sitewide discounts to remain afloat — but they’re not losing hope just yet. “It’s like Groundhog Day around here. A few of us come to work, we get some work done,” says Josh Hansen, of Hansen Surfboards, one of San Diego’s oldest surf shops. “We’ve been shut down now for seven days, and quite frankly, the seven days prior to that we were seeing maybe an 80 percent falloff in business. Our March business will be down probably 60 percent, and we’re anticipating probably not being open in April. So, yeah, it’s challenging. We’re rationing our cash and just trying to understand the small business loan that’s coming out through this new bill that Congress just signed. We should have details on that soon, and be able to make a decision on which direction to go from there. But, we’re blessed to be financially strong, so we feel like we can get through this. If we can’t get through...
“Some Landlords Offering Rent Relief to Retailers” via Shop Eat Surf (plus rent relief request form letter template resource from Board Retailers Association)

“Some Landlords Offering Rent Relief to Retailers” via Shop Eat Surf (plus rent relief request form letter template resource from Board Retailers Association)

Please click on the following link to view this absolutely relevant Shop Eat Surf Article:   Some Landlords Offering Rent Relief to Retailers Be sure to visit the Shop Eat Surf website to view valuable Industry News and Resourceful Articles regularly via this link: Shop Eat Surf Note from Doug Works (BRA Executive Director): We, at Board Retailers Association, are pleased that Shop Eat Surf reported on this important topic. BRA recently developed a Rent Relief Request form letter template for our Regular (no cost) and Distinguished Retail Members upon request to help start this much needed conversation and communicate your request for rent relief in a reasonable and eloquent manner to your Landlord. Please email doug@boardretailers.org if you would like us to send you this customizable template as well as some links to relevant articles that back up your position, which you can send along to your Landlord with the...
BRA Covid-19 Retailer Resource Guide (strategies, webinars, loans and more)

BRA Covid-19 Retailer Resource Guide (strategies, webinars, loans and more)

Welcome to the BRA COVID-19 Resource Guide. Below you will find resources for the benefit of all board specialty retailers (BRA Retail Members and non-members alike) during this challenging period. The Board Retailers Association is actively aggregating resources to assist you in navigating these uncharted waters. We will be updating this page with additional resources as they arise. If you are interested in contributing relevant information or helpful resources that will benefit other board specialty retailers, please email our Executive Director at doug@boardretailers.org Relevant and trustworthy online resources providing facts related to transmission of Covid-19 (Corona Virus) and strategies to battle the spread #spreadthestokenotthevirus Flatten The Curve – Everything you and your customers need to know to battle COVID-19 is on this website https://www.cdc.gov/ – Center for Disease Control (CDC) Official Website World Health Organization – Mental health and psychosocial considerations during the COVID-19 outbreak This epic and relevant drawing was created by Reddit User Darth Voter Relevant and free educational webinars happening soon WEBINAR: Families First Coronavirus Response Act (FFCRA): What Are Your Obligations For Paid and Unpaid Leave? Laws are changing fast in our ever-evolving response to the coronavirus pandemic – many of these laws affect the employer-employee relationship. Moreover, with states asking all but critical or essential businesses to shut down, how do your obligations as an employer change with the choices you are being forced to make, especially as we make quick decisions that affect our workforce? Through this webinar, we will explain the obligations set forth in this new law, along with how these obligations change as our workforce changes or ceases. Presented by Jackson Lewis P.C....
“Office Depot Preferential Member Pricing Program now available for all BRA Retail Members” via BRA

“Office Depot Preferential Member Pricing Program now available for all BRA Retail Members” via BRA

The Mission of Board Retailers Association is to consolidate the voices, the experiences and the visions of Board Specialty Retailers into a cohesive organization. We do this by identifying ways to lower day to day expenses, to increase profit margins and to create more remarkable customer experiences for our Retail Members. As a BRA Retail Member, you will have a voice, you will benefit from BRA relationships and you will have access to a number of BRA programs and resources including the new Office Depot Exclusive Preferential BRA Member Pricing Program. The image below elaborates on this outstanding Member Benefit, which is available to both Regular (no cost) and Distinguished Retail Members. If you are interested in improving your business, click on the following link to learn about both BRA Retail Membership options: https://www.boardretailers.org/retail-membership/ Soon after you complete the following super simple join form, we will email you the link to gain access to this rad program and begin saving on over 20,000 Office Depot Products and Services: https://www.boardretailers.org/join-bra/ #boardretailersassociation...
“FREE DROP SHIP COMMERCE FROM EXCHANGE COLLECTIVE”

“FREE DROP SHIP COMMERCE FROM EXCHANGE COLLECTIVE”

BRA Supporting Vendor Partner, Exchange Collective, is here to help our BRA Retail Members BELOW IS A MESSAGE FROM OUR FRIENDS AT THE EXCHANGE COLLECTIVE. With retailers having to shut down, Exchange Collective wants to help be a part of a proactive solution to what is going on.  We believe if we work together with brands and retailers during this uncertain time, we can build a better retail landscape now and for the future. We are offering a free drop ship commerce solution for retailers that don’t have anything right now.  We are also onboarding brands for free, to provide this drop ship capability for the retailers. This will increase the number of brands a retailer can offer their customers. What we need from you is to spread the word. Please, share this with all the brands and retailers you are connected with. Here is a link you can share. We will work with all retailers and brands to get them going as fast as we can. We are dedicated to making a positive change to how brands and retailers work together. Lastly, if you or someone you know wants to get involved please let us know.  There are many ways to be a part of this. We cannot do this alone and it will take a collective effort to provide customers the best experience possible. ThanksDave and Dan PankratzCo-FoundersLearn more by clicking this...