by admin | Dec 9, 2022 | m-commerce, Retail Strategy, Retail Technologies, Social Commerce, Social Media
Credit: Getty Images by PixelsEffect While Reels can be a powerful tool to attract new customers, live selling offers retailers a more intimate, longer form setting to engage “I know this is new for all of us,” said Melissa Garcia, a professional on-air stylist, as...
by admin | Dec 3, 2022 | Awards, E-Commerce, Retail History, Retail Strategy, Retail Technologies
How did I define the CEO of RH, Gary Friedman? As a true radical, and more. Perhaps even an iconoclast. Friedman is unique and complex. A conversation with him can be surreal; he’s a philosopher, an uber-character, energizer bunny, stream-of-conscious rambling...
by admin | Dec 1, 2022 | Accounting and Business Services, Resources, Retail Strategy
After two and a half years of COVID-19 shutdowns, reopenings, and clarifications and additional guidance being released on the 2020 CARES Act, taxpayers and practitioners have a clearer roadmap for the 2022 tax filing season. But, unless many CARES...
by admin | Nov 21, 2022 | Brick & Mortar, Customer Loyalty, Customer Service, Educational Opportunity, HR, Industry, Retail Strategy
Excellent customer service is dependent on your sales associates. Likewise, a bad customer service experience depends on your associates delivering poor customer service in your retail store. It doesn’t matter if you are one of those brick-and-mortar retailers...
by admin | Nov 19, 2022 | Brick & Mortar, Community, Data Driven Performance, E-Commerce, Industry, Internet, Local Search, m-commerce, Omnichannel, Predictions, Resources, Retail Strategy, Retail Technologies, Social Commerce
As e-commerce has exploded in popularity, the question of how brick-and-mortar retailers would fare in the future has been widely debated. The notion of a “retail apocalypse” reached a crescendo during the pandemic as year-over-year e-commerce grew two to five...
by admin | Nov 15, 2022 | Holiday, Predictions, Resources, Retail Strategy
It’s no secret the holiday season is a key sales period for retail, travel, and many other industries, so much so that these sales can make or break a business, large or small. With high inflation and fears of consumers pulling back, there are a lot of unknowns this...
